Customer Service Representative - Work From Home
Job No:
ALTIG11
Location:
Vancouver
- Build your career with an industry game-changer in a niche facet of the industry
- An exciting chance to make your mark with a growing organization that is truly unique
- Receive competitive compensation and full comprehensive health benefits with security
About American Income Life Canada
American Income Life Canada, a principal subsidiary of Globe Life, has served working families across the continent of North America since 1951 with life, accident, and supplemental health products to help protect members of labour unions, credit unions, associations, and their families. Our mission is to protect every child and serve all working people; if you want to help us change the world for the better than we want to hear from you!
At American Income Life Canada we know that our people are vital to our success. We value an environment of collaboration and self-development where every member of our team can grow together as they build out their skillset and work towards building something bigger and better than what’s existed before. Like most organizations, we're currently operating on a remote basis, however we still collaborate and support one another to ensure that every one of our team members feels supported and valued.
For more information about our organization please visit our website by clicking here. facebook.com/AILife.AO and instagram.com/ao.ail on Instagram
Your New Role
Due to an exciting period of sustained growth, American Income Life Canada is looking for ambitious and driven Customer Service Reps to join our team and build a career with us. With our flagship head office in Burnaby, British Columbia and support from all our local offices throughout Canada, you will have tremendous support. This is currently an at-home position which makes it an excellent opportunity to build an exciting career from anywhere in Canada while maintaining a clear work-life balance.
As one of our new Customer Service Reps, your main role will be to build the American Income Life Canada brand by reaching out to 'warm' prospects that are generated for you from the 45,000 different unions and locals we work in co-operation with exclusively.
While no two days in this exciting role will be alike, your more typical responsibilities will include:
- Reaching out to members who have requested information about benefits
- Scheduling appointments with clients and running meetings from home over video conference
- Taking part in a morning rally call on Zoom with the greater team in a culture rich environment
- Carrying out relevant back end admin work to ensure that our members have an excellent experience
If you have the confidence and ability to build up a rapport with just about anyone along with a strong ambition to build a new long-term career that offers sustained growth then we want to hear from you. Though not a requirement for this role a driver's license and access to a vehicle is certainly an asset for those wishing to travel the Provinces and experience the diverse cultures across Canada.
As our ideal candidate for this role, you will be an excellent communicator both verbally and in written form. Your natural passion for the work that you do and your driven nature will serve you well as you work with an established client base helping 'warm' prospects to create mutually beneficial opportunities.
Above all, you'll be an ambitious and strategically minded individual who's motivated by being part of an organization that's focused on making a positive and tangible impact on the world.
Please note that this role will require you to pass a criminal record check and also be able to work in Canada with an open work permit or higher status or residency
The Rewards
In exchange for your hard work and dedication, you will be rewarded with a competitive compensation package along with excellent job perks. Lucrative first-year associate compensation, with management positions available. You'll also have access to the following:
- Full comprehensive benefits through Blue Cross
- Stock purchase options
- Weekly pay every Thursday or Friday (depending on your financial institution)
- Lifetime residual income paid every month based on tenure
- A fully unionized working environment
- Continuous opportunities for advancement and career progression to enable personal development and growth
- An excellent working environment with frequent office events, quarterly conferences, and annual conventions around the world
Above all you'll get to be part of a company culture that wants to see you become the best person that you can be as you build a lifelong and profitable career with us. Upon joining the Team you will be welcomed into an organization that wants to go above and beyond people's expectations to provide a fun, high energy, team oriented environment that inspires our people to succeed.
If you enjoy challenging yourself and feel like you need an opportunity to unlock your full potential while continually learning in a positive environment, take the next step in your career with a rapidly growing organization! Apply Today!